Digital Marketing

What Digital Marketing Trends Will Shape the Industry in 2023?

September 18, 2023A woman is analyzing digital marketing trends on her laptop.
What Digital Marketing Trends Will Shape the Industry in 2023?
By 10MILE Studio
6 minutes read

Over the years, digital marketing has become an integral part of any successful business. As technology continues to evolve, so too must our approach to digital marketing if we want to stay ahead of the competition. Keeping up with the ever-changing digital world can be daunting, but understanding which trends will shape our industry in 2023 is key to future success. So let’s take a look at some of these trends and how they will impact your business.  

Smart Advertising & Targeting  

Targeted advertising is essential for successful digital marketing campaigns, but it’s also important to ensure that ads reach the right people. Smart advertising takes this one step further by using AI-powered algorithms and machine learning to identify who should be seeing your ads and when they should see them. This allows you to tailor your message and boost engagement with your target audience.  

Voice Search Optimisation  

As voice search becomes more prevalent, optimising websites and content for this type of search is important. Voice searches tend to use longer phrases or questions rather than just keywords, so you need to ensure that your content includes those phrases and answers those questions for a voice search engine to pick up those questions. Optimising for local search terms is also key since many voice searches are location-based.  

There are a few key things to keep in mind when optimising a website for voice search: 

1. Use natural language and long-tail keywords. 

2. Optimise for local search. 

3. Provide answers to questions. 

4. Structure content with headlines and subheadings

5. Use Schema markup. 

Mobile Optimization and App Development 

As more and more people use their mobile devices as their primary way of accessing the internet, it’s increasingly important for businesses to have a mobile-optimised website and app. Mobile optimisation means ensuring your website and app are designed to be easy to use and navigate on a smaller screen. This can include anything from using larger font sizes and buttons to ensuring that your content is laid out in an easy-to-read format. App development is also important for businesses that want to provide their customers with a convenient way to access their services on the go. For example, a well-designed app can make it easy for customers to book appointments, make purchases, or find information about your business. 

The Further Rise of Social Shopping 

With the rise of social media, shoppers are now using platforms like Facebook, Twitter, and Instagram to find and purchase products, known as social shopping. 

According to a study by PwC, social shopping is expected to grow from $30 billion in 2015 to $105 billion by 2023. This growth is driven by the increasing number of people who are using social media platforms to discover new products and brands. 

What does this mean for businesses? If you want to stay ahead of the curve, you need to be active on social media and make it easy for your customers to buy from you on these platforms.  

You should also take advantage of the power of user-generated content. Encourage customers to post photos and videos on their social media accounts wearing/using your products. This will help you to build trust in your brand and create more visibility for it online. 

Finally, be sure to track how users interact with your products on social media and use that data to optimise your marketing campaigns. 

Content Personalization & Automation  

Personalised content is increasingly important for success in digital marketing as consumers expect more tailored experiences from brands. By leveraging data from customer interactions and feedback, you can create targeted content that resonates with each individual customer—leading to greater engagement and loyalty from them. Additionally, automation tools can help streamline processes like scheduling posts on social media or sending out email campaigns, allowing marketers to focus on higher-value tasks like creating engaging content that resonates with their audience.  

Video Content  

Video content is here to stay, so you’ll want to ensure that you take advantage of it in your marketing strategy. Video content can help capture attention, drive engagement, and increase conversions. Plus, with platforms like YouTube, TikTok, and Instagram Reels becoming increasingly popular amongst younger audiences, video content has never been more accessible or cost-effective than it is now. So start creating video content now so that you’re ready for 2023!  

Automation and AI in Digital Marketing 

The rise of automation and artificial intelligence (AI) is transforming the digital marketing landscape. With the help of these technologies, marketers can now automate repetitive tasks, such as email marketing and social media posting. In addition, AI-powered chatbots can provide personalised customer service and help qualify leads. As these technologies become more sophisticated, they will continue to change the way digital marketing is done. 

Augmented Reality in Advertising 

Advertising is one of the most important aspects of any business, and with the rise of digital marketing, augmented reality is becoming an increasingly popular tool for advertisers. Augmented reality allows businesses to create an interactive experience for their customers that can be used to promote their products or services. 

There are many different ways that businesses can use augmented reality in advertising. One of the most common is to create an interactive experience for customers that allows them to see what your product or service would look like in real life. This can be done through the use of AR apps or by using AR-enabled devices such as smart glasses or phones. 

Another way that businesses are using augmented reality in advertising is by creating virtual showrooms or demo areas. This allows potential customers to see what your product would look like in their own homes or office before they make a purchase. This can be a great way to increase sales and interest in your product or service. 

Finally, some businesses are using augmented reality to create interactive experiences that are not directly related to their product or service. For example, you could use AR to create an interactive game that promotes your brand. This could be a great way to engage potential customers and get them interested in your business. 


Chatbots are one of the most powerful tools available for customer service today—and they’re only going to become more powerful in the future. Chatbots can provide instant answers to customer inquiries, leading to faster resolution and improved customer satisfaction. Additionally, chatbots offer personalisation opportunities, as they can be customised with specific responses based on customer data.  

Personalised Ads  

Ads are no longer just static images or text; they’re becoming increasingly personalised based on consumer data. For example, businesses can use consumer data such as demographics, interests, purchase history, etc., to create highly targeted ads that appeal directly to their target audience. This leads to higher click-through rates and conversions since customers are seeing ads that actually pertain directly to them instead of being bombarded with irrelevant messages.  

Social Media Marketing  

Social media has grown exponentially over the past few years, so it’s no surprise that social media marketing is one of the biggest digital marketing trends for 2023. In particular, businesses should focus on creating content that resonates with their target audience on platforms like Instagram, Facebook, Twitter, TikTok and more. Creating engaging content such as videos, stories, and live streams can help businesses grow their online presence and reach a larger audience. Additionally, businesses should make sure to leverage influencers on social media to increase brand awareness and drive more sales.  

Data-Driven Marketing  

Data-driven marketing has been around for a while, but it’s become increasingly important as technology advances. For example, businesses should use data analytics tools like Google Analytics or Adobe Experience Cloud to gain insights into their customer base and track customer behaviours across multiple channels in real-time. Access to this information can help businesses better understand their customers and tailor their marketing messages accordingly, leading to higher conversion rates and increased ROI.  

Interactive Content  

As technology advances, consumers become increasingly used to interactive content. This means businesses have to create interactive experiences rather than static content to capture their customers’ attention. This could include things such as interactive video content or virtual reality (VR) experiences. Interactive content helps engage customers with your brand and encourages them to take action.  


The digital marketing landscape constantly evolves as new technologies emerge and existing ones develop further capabilities; businesses must stay abreast of these changes to remain competitive in the market. By understanding what trends will shape the industry in 2023—such as smart advertising & targeting, voice search optimisation, and content personalisation & automation—you can begin preparing now so that you are ready when these trends become mainstream next year. With the right strategy in place, businesses can enjoy increased customer engagement and ultimately increase their bottom line through successful digital marketing campaigns. 

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